Whether it?s software, a cell phone, or a refrigerator, your
customer wants?no, expects?your product to be easy to use. This
fully revised handbook provides clear, step-by-step guidelines to
help you test your product for usability. Completely updated with
current industry best practices, it can give you that all-important
marketplace advantage: products that perform the way users expect.
You?ll learn to recognize factors that limit usability, decide
where testing should occur, set up a test plan to assess goals for
your product?s usability, and more.