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Showing: 1-10 results of 714

Today more than ever, quality issues can be key to an organization's success. There has been a void in the quality industry for a reference tool that will provide presenters and professionals with concise, useful tidbits of information for all occasions - until now! They often need something that will get their point across, send a specific message and give the presenter credibility, all at the same time. 1,600 pithy, inspirational and... more...

Although books covering experimental design are often written for academic courses taken by statistics majors, most experiments performed in industry and academic research are designed and analyzed by non-statisticians. Therefore, a need exists for a desk reference that will be useful to practitioners who use experimental designs in their work. This book fills that gap. It is written as a guide that can be used as a reference book or as... more...

Small businesses face many challenges today, including the increasing demand by larger companies for ISO compliance. Compliance is a challenging task for any organisation and can often be time consuming and costly, particularly for small business who are unlikely to have quality assurance experts on the payroll. However, it is possible to achieve compliance without the need for expensive consultancy or training that takes you out of the office! Ray... more...

Most research on globalization has focused on macroeconomic and economy-wide consequences. This book explores an under-researched area, the impacts of globalization on cities and national urban hierarchies, especially but not solely in developing countries. Most of the globalization-urban research has concentrated on the "global cities" (e.g. New York, London, Paris, Tokyo) that influence what happens in the rest of the world. In... more...

Managing Operations Across the Supply Chain is the first book to offer a global, supply chain perspective of operations management – a treatment that embraces the foundations of operations management but includes new frameworks, concepts, and tools to address the demands of today and changing needs of the future. It reflects three key shifts in operations management: 1. From a focus on the internal system to a focus on the supply chain 2. From a... more...


SIX SIGMA Do you want to improve your business processes and reduce wastage, cut costs, improve quality, and enhance service delivery? Do you want to use Six Sigma to increase productivity in your organization? Do you want to cut costs and boost your bottom line? Do you want to empower your employees to achieve their productive potential? Are you interested in meeting your customer’s needs? Do you want to learn how... more...

The most complete, current guide to Six Sigma “Best practices in Six Sigma are continuously evolving, just as Six Sigma itself evolved from earlier best practices in quality improvement. …This fourth edition...(features) expanded materials on innovation, strategic development, Lean, and constraint management. …You’ll notice many references to free online materials within the text, such as Excel file templates that can be used... more...

Logistics Managementtakes a customer-facing approach to Logistics and blends traditional logistics activities with current developments in the business environment to produce an essential text for anybody studying logistics.

A successful internal audit program is essential to the success of any management system. A successful internal audit program also requires successful auditors. Auditing isn’t taught in school and doesn’t always come easily to those just starting out. Fortunately, bestselling author Craig Cochran has distilled down the essential elements of a successful internal audit program into plain English that anyone can understand. Just as he did with his... more...

The greatest concern for all Americans today - leaders and followers alike – is how their prosperity seems to depend on a shrinking foundation of technology-only growth. And the onset of artificial intelligence only threatens to marginalize people even more with job loss and increasing isolation inside the few remaining jobs that it will leave behind. This book helps us understand that business growth fueled by labor productivity... more...