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Showing: 1-10 results of 39

At the root of inequality, unemployment, and populism are radical changes in the world economy. Digital technology is allowing talented foreigners to telecommute into our workplaces and compete for service and professional jobs. Instant machine translation is melting language barriers, so the ranks of these "tele-migrants" will soon include almost every educated person in the world. Computing power is dissolving humans' monopoly on thinking, enabling... more...

PRACTICAL MATH APPLICATIONS, 3E offers users math skills needed for business and personal applications. The text begins with a comprehensive review of the basic math functions (addition, subtraction, multiplication, and division) and progresses to fractions and decimals. Once the students have mastered the basics, they are introduced to practical applications that develop critical thinking skills. These applications include bank records, purchasing and... more...

Winner of a Shingo Research and Professional Publication Award Lean Production Simplified, Second Edition is a plain language guide to the lean production system written for the practitioner by a practitioner. It delivers a comprehensive insider's view of lean manufacturing. The author helps the reader to grasp the system as a whole and the factors that animate it by organizing the book around an image of a house of lean production. Highlights... more...

In this large-format implementation manual, TPM experts explain P-M Analysis. (A methodology that makes zero losses a reality in your TPM program.) P-M Analysis is designed to help your TPM teams analyze and eliminate chronic problems that have been neglected or unresolved in the past. Chronic quality defects and other chronic losses are hard to eradicate, because they typically have multiple, interrelated causes that vary with every... more...

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For graduate and undergraduate courses in IT management and IT strategy. The authors utilize their years of working with companies on IT management / strategy to provide students with a practical look at the evolution of IT in business.


Fluency with Information Technology: Skills, Concepts, and Capabilities is intended for use in the introduction to Computer Science course. It is also suitable for readers who wish to become fluent with information technology. ¿ Fluency with Information Technology equips readers who are already familiar with computers, the Internet, and the World Wide Web with a deeper understanding of the broad capabilities of technology.... more...

As the current recession ends, many workers will not be returning to the jobs they once held--those jobs are gone. In The New Division of Labor, Frank Levy and Richard Murnane show how computers are changing the employment landscape and how the right kinds of education can ease the transition to the new job market. The book tells stories of people at work--a high-end financial advisor, a customer service representative, a pair of... more...

Bring Lean Improvements to the Administrative Areas of Your Organization! Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts,... more...

Efficient, compliant management systems pave the road to sustainability through integration and automation The book addresses the many definitions of sustainability and why CEOs need the links between sustainability, business value, and performance. Business leaders are committed to leading the way, and the book outlines the support of a management system structure and business principles that will drive the accomplishment of their... more...

Directed primarily toward students taking an course in undergraduate systems analysis and design, this text also provides practical content to current and aspiring industry professionals .  Kendall and Kendall’s Systems Analysis and Design, 9e, is a human-centered book that concisely presents the latest systems development methods, tools, and techniques in an engaging and easy-to-understand manner.