Negotiation is an essential part of doing business, but to be an
effective negotiator one must master a wide variety of skills such
as listening, self-awareness, conflict resolution, assertiveness,
and more. So it stands to reason that in order to teach such a
complicated subject, managers and trainers need proven, powerful
activities. "Negotiation at Work" is the answer. The book is packed
with 60 interactive lessons designed to instill confidence... more...