The era of authoritarian cowboy CEOs like Jack Welch and Lee
Iacocca is over. In an age of increasing transparency and access,
it just doesn’t pay to be a jerk—to employees, customers,
competitors, or anyone else. In Nice Companies Finish
First, Shankman, a pioneer in modern PR, marketing,
advertising, social media, and customer service, profiles the
famously nice executives, entrepreneurs, and companies that are
setting the... more...