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Showing: 1-10 results of 126

The increasing popularity of online shopping makes Internet retailing a megatrend that cannot be ignored. The collaboration of two co-authors bringing academic rigor and broad consulting experience into the mix, Internet Retail Operations: Integrating Theory and Practice for Managers offers enduring insights on operational issues and principles for the management of internet supply chains. Covering a range of emerging issues... more...

This essential guide to Chinese etiquette will make embarrassing social blunders a thing of the past! Whether you're traveling to China for business or pleasure, whether your stay will be long or short, your visit will be more pleasurable and effective if you understand your host culture and how to work within it. This updated and expanded edition of the best-selling Chinese etiquette guide on the market addresses not just the puzzling protocols... more...

East-West business is booming as thousands of people flock to China. The author, with 25 years of experience dealing with the Chinese, provides up-to-date advice on how to succeed, avoid gaffes, interpret behaviour and make positive impressions.

A must read for anyone serious about the positive power of persuasion, from a leading behavioral change expert.   The ability to sway others gives people the power to set new realities into motion. Yet most people could use some work on their communication behaviors in order to increase their long-term ability to influence the people around them. Swayed helps decode the intricate system of influence that relies on mutual attention and... more...

A land of mountains, hills, and fertile plains, Romania is a tourist destination waiting to be discovered. It is a rich and complex country: a place whose cities are home to beautiful parks and vibrant cultural scenes; whose people welcome guests warmly into their homes, sharing the best of whatever they have, and party into the night, suffused by Latin joie de vivre. Buffeted over time between three great powers—the West, Russia, and... more...


Culture Smart! Portugal will help you to navigate this multifaceted society. It gives insights into different aspects of life, from sleepy seaside towns to modern, trendy cities, so that you can experience firsthand how this society, which protects family and privacy so fiercely, is eager and proud to show visitors everything the country has to offer. Portugal is a small country that has had a huge cultural and political impact on the... more...

Although free enterprise and free economies now proliferate around the globe, the idea of business as a holy vocation is one that has received little attention. Few business figures have depicted their professions in this light, as few have seen how their roles might bridge the divide between the economic and theological realms. François Michelin is an exception. Years of experience with the Michelin group―the company famous for introducing the... more...

Praised by Business Week as 'invaluable political and psychological profiles of each nationality...a wonderfully entertaining view of others as well a ourselves' and named a Financial Times Business Book of the Year, Mind Your Manners has become a 50,000-copy bestseller and the standard guide to European business cultures for over a decade. Now in a fully expanded and updated third edition, this practical guide contains a further fifteen country... more...

When work becomes messy and complicated, we stop getting good work done, we lose sight of the things that inspire us, and sometimes we disengage. This book helps you translate your challenges at work into useful insights that boost learning and performance, and make your time spent at work a little better.

Chile is a land of contrast and surprise, flanked by the Pacific Ocean on the west, the Andes to the east, the forbidding salt basins of the Atacama Desert to the north—with a verdant Central Valley and Cape Horn at its southern extremity. The Chilean people, too, are surprising: on one hand reserved, family-oriented, Catholic, and conservative; and on the other fun-loving, entrepreneurial, neoliberal, and modern. Their geographical... more...