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Showing: 1-10 results of 377

Getting a message across on paper and presenting a proposal in a clear and persuasive form are vital skills for anyone in business. How to Write Reports and Proposals offers pointers for anyone who needs to impress, convince, or persuade their colleagues or clients. Using checklists, exercises and examples, it explains how to plan what to write, how to transfer ideas onto paper, and how to edit them to achieve the best results. There is also valuable... more...

In his award-winning guide, communications expert Danny Rubin provides more than 100 email/document templates for networking and the job search. With each template, Rubin saves you time and takes the stress out of professional email writing. Wait, How Do I Write This Email? is a perfect resource for people who need to build relationships and grow into careers. It's also used in high schools, colleges, workforce development programs and even... more...

The only language you need to know to change your results. Inside each of us is a vision of how things could be. Yet most people remain frustrated by a lack of impact, unable to connect and inspire the people they care about the most. Why? There’s a language we understand, but rarely use. A language that’s sincere. Powerful. Compelling. A language of words—and actions—that can’t be denied. Leadership Language will help... more...

The ability to communicate effectively in written and oral presentation is essential for anyone seeking a successful career. In the course of their work, professionals will need to produce reports, perform well in interviews, give presentations, and chair meetings, as well as deal with the daily barrage of e-mails and phone calls. In Communication Skills, Richard Ellis offers essential reading for any ambitious professional. This book offers both... more...

Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily... more...


Generally (according to research) only 5 percent of employees understand their organization's strategy. If only 5 percent of your organization understand your strategy...whose strategy are the other 95 percent implementing? Phil Jones', "Communicating Strategy" is designed to help you communicate your strategy in a compelling and effective way, and dramatically improve implementation and the resulting outcomes. It provides a clear framework for... more...

Explore different perspectives and approaches to create more effective visualizations #MakeoverMonday offers inspiration and a giant dose of perspective for those who communicate data. Originally a small project in the data visualization community, #MakeoverMonday features a weekly chart or graph and a dataset that community members reimagine in order to make it more effective. The results have been astounding; hundreds of people... more...

Used by more than a million students, LOOKING OUT/LOOKING IN, Thirteenth Edition, continues its outstanding tradition of combining current information with a fun, reader-friendly voice that links course topics to your everyday life. You'll discover the reasons to improve your interpersonal skills and sharpen your critical understanding of the communication process through diverse and compelling examples that illustrate how communication skills can... more...


Storytelling is part of social action and interaction that actually shapes the future of organizations. Organization and management studies have overwhelmingly focused to date on rational narrative structures with beginnings, middles, and ends, where narrative has proved to be a handy concept in qualitative studies. Far less attention is given however to the more spontaneous and ‘non-staged’ storytelling that occurs in... more...