Praise for The Process Improvement Handbook
“I believe that this is a book that will end up with many yellow
highlights in almost every chapter. You are wise to buy this
book; you’ll be even wiser if you apply its contents to the way
your organization functions.” —H. James Harrington, Ph.D.,
prolific author of over 35 Process Improvement books, CEO
“Tristan Boutros and Tim Purdie have delivered a true... more...