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You may be: • trying to fix the healthcare system in your country... • dealing with family break-up... • exploring change - and making it happen - in your organisation... • worrying about how to look after your elderly parents... In any case, you'll know that with some problems it's hard to know where to start - we can't define them, we get in a muddle thinking about them, we may try to ignore some aspect/s of them and - when we finally do... more...