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"Mesmerizing & fascinating..."  —The Seattle Post-Intelligencer "The Freakonomics of big data." —Stein Kretsinger, founding executive of Advertising.com Award-winning | Used by over 30 universities | Translated into 9 languages An introduction for everyone. In this rich, fascinating — surprisingly accessible — introduction, leading expert Eric Siegel reveals how predictive analytics works, and how... more...

Measure, manage, and improve the speed and reliability of web services Complete reference for creating relevant, effective Service Level Agreements Detailed discussions of both technical and business performance metrics and their statistical treatment Performance and management implications of various web services delivery infrastructures, including caching and load distribution Discussion of the transport... more...