In today's fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us to manage, adapt, and strike out ahead of the pack. By now, emotional intelligence (EQ) needs little introduction—it’s no secret that EQ is critical to your success. But knowing what EQ is and knowing how to use it to improve your life are two very different things.Emotional Intelligence 2.0 delivers... more...

Sharing discoveries from a groundbreaking study that separated the leadership skills that get results from those that are inconsequential or harmful, Leadership 2.0 introduces a new paradigm of leadership. A passcode provides online access to the self-assessment edition of the bestselling 360° Refined™ leadership test. 360° Refined™ will show you where your leadership skills stand today and what you can do to begin maximizing... more...


Unfortunately, we've all been there. You and your team are facing a problem. Yet rather than working with you to come up with a solution, your manager swoops in squawking like a seagull, dumps orders riddled with formulaic advice, then takes off, leaving everyone else to clean up the mess. Or—let's be honest—there's been a time (or two) when all of us have been guilty of this very behavior. The truth is, seagull managers live in... more...

By now, emotional intelligence (EQ) needs little introduction — it’s no secret that EQ is critical to your success. But knowing what emotional intelligence is and knowing how to use it to improve your life are two very different things. Emotional Intelligence 2.0 delivers a step-by-step program for increasing your emotional intelligence using the four core EQ skills — self-awareness, self-management, social awareness, and relationship management... more...